Tuesday, 14 September 2010

I've had a bad review at last, YEEEHAAAA!

As i've always said nothing is ever perfect in any business and my bar is definately far from perfect. I have had my first bad review although they didn't have anything bad to say about myself, or my drinks or the bar, they even said its a nice bar but it seems the people who were in there were the problem as they were to old for the reviewer. I have said this before which i think i'll have engraved on my tombstone "I'd prefer to have a full bar of old people having a few drinks than an empty bar for young people" they even seem to think that if your over 50 that people of this age don't know what a computer is, oh dear LOL. Also i find it a bit strange as i always ask every customer without fail is everything ok and if the drinks are ok as if not i'll replace it and not one customer has had a bad word to say or returned a drink.
In the Oceanic every year since 2008 i have had a guestbook, they are on the bar with a pen for everyone to see and for anyone to sign be it good or bad and for anyone to read. In those books in all there are over 1500 comments from different holidaymakers that have drank in Oceanic and not one bad comment has been left, these are the reviews that matter to me as the people sign it when they are in the bar.
Reviews are funny old things and you have to take them with a pinch of salt as its each persons individual opinion and not everyone likes the same thing.
If you walk in to a bar that has loud music playing and cocktails really cheap you can't walk away and complain on a website saying " the music was to loud and you couldn't taste alcohol in the drinks". When you walked in to that bar the music would have already been loud and if the cocktails were say 1.50€ what were you expecting from it so how could they complain? The same goes for Oceanic, it was set up for the 35+ age group (the reviewer is 25-34) and it says outside "chill out bar" so if your expecting pole dancers, loud drunken brits or an oompah band you've read the sign outside wrong LOL. The person also goes on to state that they think the reviews previous to theirs were put on by my extended family and friends, wow, the last time i had 40 friends i was the first person in my school with a pirate video tape of the film E.T.

Well its been a very up and down week, one night busy, next night quiet, one day cloudy, next day sunny but in all its been a really good week considering i've lost so many customer who have gone home but there are always surprises on every flight that comes in to the island.

Helens last week this week but its been a great 5 months so its not like she ain't had a long enough holiday haha and i only have 5 weeks to go which in a way i'm quite happy about as my body really has been put to the limit this year and a little break in lovely South Wales is just what the mind and body needs after this season.

From what i can gather from other workers out here a few of the businesses will be closing before the end of September so the resort may look pretty closed by Oct but i hope the owners change their mind as its terrible for the remaining visitors to come to a closed down resort, October can be a great month for business but even i think this Oct will be very quiet but i always stay open till the end.

Well its pool time with Helen now so she can top up her tan before going back to the UK with all the lilly white people, catch yah next week folks.

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